Trade Events

Resources for Restaurants & Retailers

May 28, 2020
Now Available
 
COVID-19 Resources and Guidance for Restaurant and Retail Partners

Martignetti has compiled an extensive list of resources to help our restaurant and retail partners navigate Local, State and Federal aid information. We hope that you find this information beneficial. Martignetti is committed to maintaining our operations and serving our customers to the best of our ability. Together, we will get through this!

The guide includes:
  • A Legislation Overview of Resources for Employees & Employers
  • Charitable Organizations & Support
  • Supplier Support
Click here for the Resources Guide. 
LEARN MORE »
5/28/2020 9:38:48 PM America/New_York Resources for Restaurants & Retailers Now Available COVID-19 Resources and Guidance for Restaurant and Retail Partners

Martignetti has compiled an extensive list of resources to help our restaurant and retail partners navigate Local, State and Federal aid information. We hope that you find this information beneficial. Martignetti is committed to maintaining our operations and serving our customers to the best of our ability. Together, we will get through this!

The guide includes:
  • A Legislation Overview of Resources for Employees & Employers
  • Charitable Organizations & Support
  • Supplier Support
Click here for the Resources Guide. 
  /Events/Trade Events/2020/Resources for Restaurants & Retailers

Practices & Resources in Response to Covid-19 April 7th Update

May 29, 2020
April 7, 2020
 
Dear Valued Customer,

Martignetti remains committed to servicing the marketplace while taking the necessary precautions to protect our employees and customers during this uncertain time. We previously shared with you some of the initial measures we had taken to protect our employees and customers. As the virus continues to spread throughout our communities, we have implemented additional measures:

New practices:
  • Employees are completing wellness questionnaires
  • Temperatures are being taken before employees may enter the warehouse
  • We are sanitizing all pick modules with a defogger before every shift
  • We sourced additional hand sanitizer from our supplier partners and ordered masks for our employees
  • Employees with symptoms are sent home and required to quarantine 14 days
While these are uncertain times for everyone, know that Martignetti is here to assist with any questions that you have. See our website and the attached brochure that will link you to our guide to:
  • • Legislative resources for employees and employers
  • • Charitable organizations and support opportunities
  • • Supplier donations and support for our industry
Here is the link to the webpage https://www.martignetti.com/education/industry/news/2020/covid-19-resources-guidance-for-restaurant-ret

Here is link to just pdf https://www.martignetti.com/getattachment/c8fa8858-8562-4714-8f2a-93748db7681c/Martignetti-Covid-19-Flyer-4-1-2020.pdf.aspx

We all play an important role in keeping the business moving forward. Stay healthy and be well
 
LEARN MORE »
5/29/2020 1:14:49 PM America/New_York Practices & Resources in Response to Covid-19 April 7th Update April 7, 2020 Dear Valued Customer,

Martignetti remains committed to servicing the marketplace while taking the necessary precautions to protect our employees and customers during this uncertain time. We previously shared with you some of the initial measures we had taken to protect our employees and customers. As the virus continues to spread throughout our communities, we have implemented additional measures:

New practices:
  • Employees are completing wellness questionnaires
  • Temperatures are being taken before employees may enter the warehouse
  • We are sanitizing all pick modules with a defogger before every shift
  • We sourced additional hand sanitizer from our supplier partners and ordered masks for our employees
  • Employees with symptoms are sent home and required to quarantine 14 days
While these are uncertain times for everyone, know that Martignetti is here to assist with any questions that you have. See our website and the attached brochure that will link you to our guide to:
  • • Legislative resources for employees and employers
  • • Charitable organizations and support opportunities
  • • Supplier donations and support for our industry
Here is the link to the webpage https://www.martignetti.com/education/industry/news/2020/covid-19-resources-guidance-for-restaurant-ret

Here is link to just pdf https://www.martignetti.com/getattachment/c8fa8858-8562-4714-8f2a-93748db7681c/Martignetti-Covid-19-Flyer-4-1-2020.pdf.aspx

We all play an important role in keeping the business moving forward. Stay healthy and be well
 
  /Events/Trade Events/2020/Practices & Resources in Response to Covid-19 April 7th Update

Practices in Response to COVID-19

May 30, 2020
March 16, 2020
 
Dear Valued Customer,
 
We are closely monitoring the real-time developments of the Covid-19 crisis and following the guidelines issued by the Centers for Disease Control (CDC) and the World Health Organization. In addition, the Governor of Massachusetts has limited stores to having twenty-five or less shoppers in them at a time and has shut down all on-premise consumption. As a result of these drastic measures, we have put the below listed practices in place to keep our employees safe and provide continuity of service to our customers.
 
New practices:
  1. We are requiring that all administrative and sales personnel work from home – This is not an optional policy.
    • All sales calls must be made remotely, no store sales calls
    • We are eliminating all in-store activity including pack out and merchandising
    • We are eliminating Will-Calls   
  2. With the well-being of our drivers in mind and to ensure our ability to continue delivery service we are limiting our driver contact to bringing the order to the receiving area, obtaining a signature and exiting the premises 
  3. We will be closing our office and warehouse to all visitors, there will be no customer pick-up orders
  4. We will not be accepting returns
  5. Our Customer Service and Credit Departments are working remotely and fully functional with representatives available if you have any questions
 
These new measures are effective immediately and will remain in effect until further notice.
 
Previously implemented measures:
  • We have educated employees on basic preventive measures
  • We stipulated that employees who exhibit flu like symptoms remain home
  • Our fleet of trucks are being cleaned daily and each truck cab has a supply of disinfectant wipes
  • We suspended all supplier work-withs and canceled our Salesperson in-store tasting events 
    Martignetti is committed to servicing the marketplace while taking the necessary precautions to protect our employees and customers during this uncertain time. We are continuing to monitor this rapidly developing situation. As additional information becomes available, we will update you on operating procedure changes.
 
For information on Covid-19 please visit the following websites:  
We appreciate your understanding and support as we respond to the Coronavirus/Covid-19 situation. 
 
LEARN MORE »
5/30/2020 4:39:11 PM America/New_York Practices in Response to COVID-19 March 16, 2020 Dear Valued Customer,
 
We are closely monitoring the real-time developments of the Covid-19 crisis and following the guidelines issued by the Centers for Disease Control (CDC) and the World Health Organization. In addition, the Governor of Massachusetts has limited stores to having twenty-five or less shoppers in them at a time and has shut down all on-premise consumption. As a result of these drastic measures, we have put the below listed practices in place to keep our employees safe and provide continuity of service to our customers.
 
New practices:
  1. We are requiring that all administrative and sales personnel work from home – This is not an optional policy.
    • All sales calls must be made remotely, no store sales calls
    • We are eliminating all in-store activity including pack out and merchandising
    • We are eliminating Will-Calls   
  2. With the well-being of our drivers in mind and to ensure our ability to continue delivery service we are limiting our driver contact to bringing the order to the receiving area, obtaining a signature and exiting the premises 
  3. We will be closing our office and warehouse to all visitors, there will be no customer pick-up orders
  4. We will not be accepting returns
  5. Our Customer Service and Credit Departments are working remotely and fully functional with representatives available if you have any questions
 
These new measures are effective immediately and will remain in effect until further notice.
 
Previously implemented measures:
  • We have educated employees on basic preventive measures
  • We stipulated that employees who exhibit flu like symptoms remain home
  • Our fleet of trucks are being cleaned daily and each truck cab has a supply of disinfectant wipes
  • We suspended all supplier work-withs and canceled our Salesperson in-store tasting events 
    Martignetti is committed to servicing the marketplace while taking the necessary precautions to protect our employees and customers during this uncertain time. We are continuing to monitor this rapidly developing situation. As additional information becomes available, we will update you on operating procedure changes.
 
For information on Covid-19 please visit the following websites:  
We appreciate your understanding and support as we respond to the Coronavirus/Covid-19 situation. 
 
  /Events/Trade Events/2020/Practices in Response to COVID-19

Alert - Available Payment Options

May 30, 2020
March 16, 2019
 
Dear Valued Customer,
 
Based on the closure of Martignetti’s business office and the company’s policy that Sales Reps should not be visiting customers, live check pickups are suspended immediately. Customers have three options to ensure payment is remitted in a timely manner, which are as follows:
 
  1. Mail checks to Martignetti Companies at 500 John Hancock Road, Taunton, MA 20780
  2. On-Line payments via the My Accounts application
  3. Check-By-Photo submissions
 
Because the business office is closed, we have instituted contingency plans to ensure mail will be picked up and checks will still be processed as normal. As such, customers could certainly utilize the mail system to send payments. In the alternative, customers could sign up for on-line payments by sending an e-mail to the myaccounts@martignetti.com e-mail box requesting setup with a valid e-mail address where payment confirmations will be sent. AR Specialists will be working remotely and will be able to set customers up with on-line accounts. Lastly, customers could send photo images to the mypayments@martignetti.com e-mail box or to a Sales Rep. Here again, we need a valid e-mailed address where payment receipts would be e-mailed.
 
We encourage customers to take advantage of the My Accounts platform, which is clearly the simplest and most efficient method for handling payments. Other methods of payment are more cumbersome and will only slow down the processing of payments.
 
We have a subset of customers that are required to pay via bank checks and/or money orders. The options here are more limited and same principals apply. Specifically, Sales Reps cannot pick up these payments. The options are as follows:
 
  1. Mail bank checks/money orders to Martignetti at 500 John Hancock Road, Taunton, MA 20780
  2. Wire funds
  3. Prepay at least 4 business days in advance of delivery via the My Accounts application
 
Mailing checks is self-explanatory. If customers elect to wire funds, they would need to contact the AR Specialist handling the account to obtain Martignetti’s wire transfer information. Lastly, if customers are pre-paying for orders, they could do so utilizing the My Accounts platform. In this instance, we would need the payment four days in advance of the delivery to ensure the payment clears.
 
We realize this is not optimal and business conditions are extremely challenging. As the situation evolves, we will continue to communicate any subsequent changes with the field. We appreciate your cooperation.
LEARN MORE »
5/30/2020 9:20:11 PM America/New_York Alert - Available Payment Options March 16, 2019 Dear Valued Customer,
 
Based on the closure of Martignetti’s business office and the company’s policy that Sales Reps should not be visiting customers, live check pickups are suspended immediately. Customers have three options to ensure payment is remitted in a timely manner, which are as follows:
 
  1. Mail checks to Martignetti Companies at 500 John Hancock Road, Taunton, MA 20780
  2. On-Line payments via the My Accounts application
  3. Check-By-Photo submissions
 
Because the business office is closed, we have instituted contingency plans to ensure mail will be picked up and checks will still be processed as normal. As such, customers could certainly utilize the mail system to send payments. In the alternative, customers could sign up for on-line payments by sending an e-mail to the myaccounts@martignetti.com e-mail box requesting setup with a valid e-mail address where payment confirmations will be sent. AR Specialists will be working remotely and will be able to set customers up with on-line accounts. Lastly, customers could send photo images to the mypayments@martignetti.com e-mail box or to a Sales Rep. Here again, we need a valid e-mailed address where payment receipts would be e-mailed.
 
We encourage customers to take advantage of the My Accounts platform, which is clearly the simplest and most efficient method for handling payments. Other methods of payment are more cumbersome and will only slow down the processing of payments.
 
We have a subset of customers that are required to pay via bank checks and/or money orders. The options here are more limited and same principals apply. Specifically, Sales Reps cannot pick up these payments. The options are as follows:
 
  1. Mail bank checks/money orders to Martignetti at 500 John Hancock Road, Taunton, MA 20780
  2. Wire funds
  3. Prepay at least 4 business days in advance of delivery via the My Accounts application
 
Mailing checks is self-explanatory. If customers elect to wire funds, they would need to contact the AR Specialist handling the account to obtain Martignetti’s wire transfer information. Lastly, if customers are pre-paying for orders, they could do so utilizing the My Accounts platform. In this instance, we would need the payment four days in advance of the delivery to ensure the payment clears.
 
We realize this is not optimal and business conditions are extremely challenging. As the situation evolves, we will continue to communicate any subsequent changes with the field. We appreciate your cooperation.
  /Events/Trade Events/2020/Alert - Available Payment Options

All Events Cancelled Until Further Notice

June 05, 2020
All
All Events are Cancelled Until Further Notice
In order to help keep our customers, employees and suppliers safe during the COVID-19 outbreak, we are cancelling our events until further notice.
LEARN MORE »
6/5/2020 1:27:27 PM America/New_York All Events Cancelled Until Further Notice All In order to help keep our customers, employees and suppliers safe during the COVID-19 outbreak, we are cancelling our events until further notice. All Events are Cancelled Until Further Notice /Events/Trade Events/2020/All Events Cancelled Until Further Notice